MediBazaar (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”). By accessing or using our App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use the MediBazaar App, we may collect the following types of information:

• • Personal Information: such as your name, contact details, and delivery address.
  • Health Information: including prescription details and medicine preferences (if applicable).
  • Device and Log Information: such as device type, operating system, app usage statistics, and IP address.
  • Location Information: if permitted by you, to assist with delivery and service availability.

2. How We Use Your Information

We may use the information we collect to:

• • Process and deliver your medicine orders
  • Verify prescriptions and comply with health service requirements
  • Communicate with you about your orders or customer service inquiries
  • Improve our App and develop new features
  • Send promotional content (only with your consent)
  • Detect and prevent fraud or unauthorized activity

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

• • Service providers and delivery partners who help fulfill your orders
  • Licensed healthcare professionals for prescription validation
  • Payment processors to complete transactions
  • Legal authorities when required by law or to protect our rights

4. Security of Your Information

We take the security of your personal information seriously. To help protect your data from unauthorized access, alteration, or disclosure, we have implemented appropriate physical, electronic, and managerial safeguards. These include access controls, encryption, and secure storage protocols.

Despite our efforts, no method of transmission over the internet or mobile networks, or any method of electronic storage, is entirely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. As such, we are not liable for unauthorized access to your information that occurs due to errors in transmission, security breaches, or other factors beyond our control.

You also play a critical role in maintaining the security of your personal data. We advise you not to share your username, password, or other sensitive account details with anyone. Any actions taken using your credentials will be assumed to be authorized by you. If you believe your account has been compromised, please notify us immediately.

5. Your Choices and Rights

You may:

• • Access, update, or delete your personal information from within the App
  • Withdraw consent for communications at any time
  • Disable location sharing via your device settings

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy

Our App is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Continued use of the App after updates means you accept the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at admin@medi-bazaar.com

10. Deletion of Information & Account

In case you wish to delete any of the information added by you or collected by us, or your account as a whole, you may request the same by writing an email to admin@medi-bazaar.com. We shall do our best to ensure that your request is processed within 15 working days. Please note that it may not be possible to accept certain requests, strictly if we are legally required to retain such information.